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01WordPress maintenance and care

WordPress maintenance services that keep your site well.

What happens after your website goes live: the support included with every package, and the care plans that follow it. Updates, daily backups, uptime monitoring, form and email tests and small content changes, for websites we build and any other WordPress site.

  • For websites we build and any WordPress site
  • A clear quote after a short call
  • A plain-English report every month
02What every plan covers

Five jobs, done for you, so you don’t have to.

  1. As they're released

    WordPress, your theme and your plugins are kept up to date. We take a backup first, then check the site, its forms and its email afterwards. If an update causes a problem, we restore the backup and fix it properly.

  2. Every day

    A full backup of your files and database every day, kept separately from your website, so one problem can't take the site and its backups with it.

  3. 24/7

    Your website is watched around the clock. If it goes down, we are alerted, we start fixing it, and we tell you what happened.

  4. After every update

    We send test enquiries through your forms after every update, and once a month as a routine check, to make sure the emails really arrive. Broken forms are the most common way small websites lose enquiries without anyone noticing.

  5. When you need them

    New prices, a team photo, opening hours, a blog post you've written. Send it on WhatsApp or by email and we make the change for you.

03One month of care

What happens in a month.

Scroll through an example month on a care plan. Every coloured mark is a job done on your website, most of them while you sleep.

Example month
Day 30 of 30 Plus small changes whenever you ask
  • Backups30
  • Update rounds4
  • Form and email tests5
  • Days monitored30
  • Monthly report1
04WordPress website care plans

Three plans. Same care. You choose how long.

Every plan covers the five jobs above. Choose a 3, 6 or 12-month term; each plan runs for the term you choose. The price is a clear quote after a short call. See Pricing.

Plan 1 of 3 3 months

3-month care

A short term for websites that have just launched, or for owners who want to try our care before committing to longer.

Every plan
  • Updates, with a backup first
  • Daily backups
  • Uptime monitoring, 24/7
  • Form and email tests after every update
  • Small content changes
  • A plain-English report every month
Good for
  • Websites that have just launched
  • Owners trying us out
  • Sites with few changes

Good to know: at the end of the term you can renew for 3, 6 or 12 months, or stop.

Get a clear quote
05Who it's for

Built with us, or built elsewhere. We’ll look after it.

Care plans are for websites we build and for any other WordPress website. Pick the one that sounds like you.

  1. Support starts at launch

    Every package includes support after launch: 3, 6 or 12 months, depending on your package. There is nothing to set up.

    Launch day
  2. A care plan when support ends

    When your included support ends, a care plan keeps the updates, backups and checks going, for the term you choose.

    End of support
  3. A report every month

    Each month you get a short, plain-English report of what we did and anything we recommend.

    Every month
06Small content changes

What counts as a small change?

Small changes are part of every plan. Bigger pieces of work are welcome too: they get their own clear quote first, so nothing turns up on an invoice unexpectedly.

Included in your plan

Send it over and we'll do it.

  • Change text or prices
  • Swap an image
  • Update opening hours
  • Post a blog article you wrote
  • Add a team member
  • Fix a broken link
  • Update a PDF or menu

Quoted separately

Happy to help, with a clear quote first.

  • A new page
  • A new feature or plugin
  • Writing content from scratch
  • A full redesign
  • An online shop

How to ask: send a WhatsApp message or an email with what you’d like changed. A person replies within one working day and confirms when it’s done.

07The monthly report

A report you’ll actually read.

One page each month, in plain English: what we did, what we found and what we suggest next. No jargon, and no 40-page PDF.

  • Backups, updates and monitoring at a glance
  • Every change we made, with dates
  • Anything that needs your decision, flagged clearly

Care report · October

yourbusiness.com · example
StackMIME
100%
Uptime
31/31
Backups
6
Updates
5/5
Form tests
What we did
  • 03 OctUpdated WordPress and 5 plugins, then checked forms and email Done
  • 09 OctChanged the opening hours on the Contact page Your request
  • 17 OctForm emails were landing in spam; fixed the sender settings Fixed
  • 24 OctAdded a new team photo to the About page Your request

Our suggestion: your homepage image is 2.4 MB. Compressing it would make the page load faster on phones. Shall we do it?

08Questions

WordPress maintenance questions.

Still unsure? Send us your website address and we’ll tell you honestly what it needs.

Ask about your site

Yes. Care plans are for websites we build and for any WordPress website. We start with a free website check, then a first full backup and updates. Anything bigger that needs fixing is quoted before we touch it.

Our monitoring alerts us, so we usually know before you do. We start fixing it straight away, keep you posted on WhatsApp or by email, and explain what happened in your next report.

They can, which is why we never update blind. We take a backup first and check the site, its forms and its email afterwards. If something misbehaves, we restore the backup and fix it properly.

Separately from your website, so a problem with your hosting doesn’t take your backups with it. A full backup of your files and database is made every day.

No. Your hosting and domain stay in your name and are paid to the providers. We work with your current host, or recommend one that suits your website and set it up for you.

Every website is different: a five-page company site and a busy booking site need different amounts of care. After a short call we send a clear quote for the plan length you choose, and nothing is added later without your approval.

We check in before it ends. You can renew for another 3, 6 or 12 months, or stop. If you stop, every login, backup and file stays yours.

09Next step

Keep your website in good hands.

Tell us about your website and which plan length suits you. We reply within one working day, have a short call and send a clear quote.