Plugin terms

The plugins are made by StackMIME, a website design and development business based in Pakistan (“we”, “us”). We provide the downloads, updates and support.

Pro add-ons are sold by Paddle.com, our online reseller and merchant of record. When you buy, you buy from Paddle: Paddle runs checkout, takes your payment, charges any sales tax or VAT, issues your invoice and handles refunds. Paddle’s buyer terms apply to the purchase itself. Card details are entered in Paddle’s secure checkout and never reach our servers.

StackMime Forms, StackMime Mail, StackMime SEO and StackMime Maintenance are free and licensed under the GNU General Public License, version 2 or later. You can use them on any number of sites, change them and share them under that licence.

The free plugins are complete. We don’t lock features or take them away to push an upgrade. As the GPL says, they come without a warranty.

Each Pro add-on is a separate plugin that works alongside its free plugin. A Pro licence gives you a licence key for:

• 1 site, 5 sites or unlimited sites, counted as live websites where the key is activated;
• downloads of the add-on and its updates, through your account and your WordPress dashboard;
• priority email support.

StackMime All Pro is one purchase that gives you a licence key for each of the four Pro add-ons, each for the number of sites you chose.

Local and staging sites don’t count towards your limit: addresses such as localhost, *.local, *.test and staging. subdomains. You can move a licence from one site to another at any time by removing a site in your account.

The add-on’s code is also GPL-licensed. The licence covers the updates, support and download service, not a restriction on the code you have received. Keep your key private: anyone who has it can use your licence’s sites.

Prices are shown on each product page and on the plugins page, in US dollars per year. Paddle shows the amount in your currency at checkout and adds local tax where the law requires it.

Each licence runs for one year and renews automatically at the same price you paid, unless we tell you about a change at least 30 days before your renewal date. You can stop the renewal at any time from Billing and renewals in your account; the licence then runs to the end of the year you paid for.

If a licence ends, the add-on keeps working on your sites. Updates, support and new downloads stop until you renew.

Pro support is by email at info@stackmime.com, and we reply within one working day. Support covers installing, setting up and using the add-on, and fixing anything that doesn’t work as described. Custom development is quoted separately.

If a Pro add-on isn’t right for you, ask for a refund within 14 days of buying, by replying to your receipt or emailing info@stackmime.com. Refunds are paid by Paddle to your original payment method. When a purchase is refunded, its licence key stops working.

Any rights you have under the consumer laws of your own country still apply.

Your account uses a one-time sign-in link sent to the email you bought with, so there is no password to store. We keep your email address, what you bought, the order total and Paddle’s invoice number, a scrambled (hashed) copy of each licence key, and the addresses of the sites where you activate it. Our privacy policy explains how we handle personal information.

We take reasonable care to make our plugins work as described. Our total liability for any claim about a Pro add-on is limited to the amount you paid for it. We are not liable for indirect losses, such as lost profits or lost data. Please keep backups of your sites.

Nothing in these terms limits liability that the law does not allow us to limit.

These terms are governed by the laws of Pakistan, and the courts of Islamabad, Pakistan, decide any dispute we can’t resolve by talking. Any rights you have under the mandatory laws of your own country still apply.

If we change these terms, we update this page and the date at the top. Changes don’t affect a licence you have already bought for its current term.